Returns
-
All Sugarhill Brighton UK returns are free and a pre-paid Royal Mail label can be emailed to you via our online returns portal found here. If you’d like to return an item from your order, it must reach us in its new, unworn state with its original tags and packaging. Returns must reach us within...
-
International Returns Information
Please include your original paperwork or a note with your name and order number. Unfortunately we DO NOT offer International exchanges. --------------------------------------------------- Refunds from outside the UK on orders are now handled by our third party logistics partner Global E. | |... -
What if I've returned something from another brand by mistake?
Please email hello@sugarhillbrighton.com with the item/s brand name, description and a clear photo of what the item/s looks like. Our warehouse team will always try to identify and locate items sent back to us in error, but we cannot guarantee this will always be possible. If we are able to find...