Returns

  • UK Returns Information

    We've extended our usual limit for returns: Any purchases made between 1st November and 24th December 2025 can be returned up until 14th January 2026. Purchases made from 25th December onwards, our normal 28 day returns policy will apply. All Sugarhill Brighton UK returns are free and a pre-paid...
  • International Returns Information

    We've extended our usual limit for returns: Any purchases made between 1st November and 24th December 2025 can be returned up until 14th January 2026. Purchases made from 25th December onwards, our normal 28 day returns policy will apply. Please include your original paperwork or a note with you...
  • What if I've returned something from another brand by mistake?

    Please email hello@sugarhillbrighton.com with the item/s brand name, description and a clear photo of what the item/s looks like. Our warehouse team will always try to identify and locate items sent back to us in error, but we cannot guarantee this will always be possible. If we are able to find...